Welcome to MySupport

Get support for all products in one place


Q: Can I share my MySupport credentials with a colleague?

No, you should not share your MySupport credentials with a colleague. Each user should register for their own MySupport account.

Q: How can a new Syncsort user on my team register for their own MySupport account?

Please visit: https://globalreg.syncsort.com. When registering, please use your corporate email address.

Q: I can’t see any products listed in the Products tab.

Send an email to sso@syncsort.com including your userid (email address).

Q: My company was just acquired/changed names. I need to change my userid (email address) for access to MySupport. How do I do that?

Send an email to sso@syncsort.com with your current and new email address.

Q: What is the url for the DMExpress License Information Program?