Coronavirus COVID-19 Customer Communication
As Syncsort is monitoring the COVID-19 situation we are committed to maintaining service for our customers through our Business Continuity Policy. Click here for more details.
Click here to register for access to the Syncsort MySupport Portal.
Welcome to Syncsort Customer Service Portal.
- Stay updated with announcements
- Get answers from the community
- Download product software and documents
- Manage your cases
- Access training
- Manage your profile
If you currently access support for MapInfo, Confirm, DOC1, Sagent, Spectrum, Portrait products, EngageOne, EngageOne Video, Former Group 1 and Maponics data products from a Pitney Bowes site, click here
We recommend you bookmark this page for quick access to the Online Support System.
Contact Us
Support
Licensing/Renewal Questions
North America & Latin America
AMERICAS-Renewals@Syncsort.com
Asia Pacific
APAC-Renewals@syncsort.com
Europe, Middle East, Africa, Russia
EMEA-Renewals@syncsort.com
For Access IssuesIf you are unable to view a product you are licensed for, or are receiving an “Access Denied” message, please contact:
Support@syncsort.com
For Technical Website Issues MySupportHelp@syncsort.com