Welcome to Syncsort Customer Service Portal.

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Contact Us

Syncsort Mainframe Product Services: zos_tech@syncsort.com or call:
Toll Free for the United States and Canada:
 +1-877-700-8260
For outside the United States and Canada:
 +1-201-930-8260

Syncsort DMX Technical Support:  DMXsupport@syncsort.com or call:
Toll Free for the United States and Canada:
 +1-877-700-8270
For outside the United States and Canada:
+1-201-930-8270

EMEA Support Contact: SupportEMEA@syncsort.com or call:
 +31-20-219 9912

Domestic Licensing/Renewal questions:  LicenseAdministrators@syncsort.com

International Licensing/Renewal questions:  International-renewals@syncsort.com

For Access Issues:If you are unable to view a product you are licensed for, or are receiving an “Access Denied” message, please contact the appropriate group:
 Mainframe: zos_tech@syncsort.com
 DMX: DMXsupport@syncsort.com

For technical website issues: MySupportHelp@syncsort.com