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Welcome to Syncsort Customer Service Portal.
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Tech Support:
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Domestic Licensing/Renewal questions: 
LicenseAdministrators@syncsort.com
International Licensing/Renewal questions: International-renewals@syncsort.com
For Access Issues:If you are unable to view a product you are licensed for, or are receiving an “Access Denied” message, please contact the appropriate group:
Mainframe: zos_tech@syncsort.com
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For technical website issues: MySupportHelp@syncsort.com