Welcome to Syncsort Customer Service Portal.
- Stay updated with announcements
- Get answers from the community
- Download product software and documents
- Manage your service requests
- Access training
- Manage your profile
All in one place.
We recommend you bookmark this page for quick access to the Online Support System.
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Syncsort Education Webcast
Learn about important features & capabilities of MFX, DMX and DMX-h
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Contact Us
Syncsort Mainframe Product Services:
zos_tech@syncsort.com or call:
Toll Free for the United States and Canada:
+1-877-700-8260
For outside the United States and Canada: +1-201-930-8260
Syncsort DMX Technical Support: DMXsupport@syncsort.com or call:
Toll Free for the United States and Canada: +1-877-700-8270
For outside the United States and Canada:+1-201-930-8270
EMEA Support Contact: SupportEMEA@syncsort.com or call: +31-20-219 9912
Domestic Licensing/Renewal questions:
LicenseAdministrators@syncsort.com
International Licensing/Renewal questions:
International-renewals@syncsort.com
For Access Issues:If you are unable to view a product you are licensed for, or are receiving an “Access Denied” message, please contact the appropriate group:
Mainframe: zos_tech@syncsort.com
DMX: DMXsupport@syncsort.com
For technical website issues: MySupportHelp@syncsort.com